Location, room size, warm, quiet and nice view. Food was ok.

Georgi Bulgaria

Location, connection to ski, comfort, pool, spa, warm, room, staff, clean, quiet, lobby, parking, ski storage, training room, games!

Neno_t North Macedonia

We liked facilities like swimming pool, sauna, steam bath etc.

Arjun India

The room was nice and big. The hotel staff were really friendly.

Mihail Bulgaria

The hotel is kept at a very warm temperature, event a bit too warm at night, so you will have no problems going to the spa wearing a bathrobe. The staff was very helpful and kind, and went out of their way to answer all our questions. Overall the venue is a very good deal. It is very helpful to have a ski wardrobe at your service and the shuttle to the ski slopes accommodates guests' wishes for when to be taken to and off the skiing, which was a very pleasant surprise.

Milena Bulgaria

I loved the 24 hour reception even outside the ski season. Staff was very helpful. Apartment has all conveniences. Very cosy atmosphere, felt like home.

Kristina Bulgaria

Food was great in both restaurants, the temperature of the Spa pool was great, and it wasn't too crowded. There was even a free shuttle to the slopes. Staff was nice and polite. Apartment was great, and spacy, it was quite, it was perfect.

Bogdana Bulgaria

We choose this location because it was near the slopes. The room was big (we had an apartment with a double bed bedroom, a single bed bedroom and a living-room extendable sofa), the beds were comfortable, they have an espresso machine in the room but we didn't know, the breakfast was ok, basic stuff but enough quantity, the spa area was nice if you got there before 16:30 (when the chairlifts closed and everybody came back to the hotel), the personnel was helpful but it would be good if they would learn a little bit of English. You can rent ski equipment from the hotel and also they have a small bus that takes people to the slopes and back (we didn't use it and took our car because there are o lot of parking places there and the cost was 10 leva/day).

Ciprian Romania

We stayed in one bedroom apartment and it was realy specious. The kitchen is fully equipped. SPA centar is great with nice temperature water of the pool. There was variety of meals for dinner.

Dusan Serbia

The property is 10 min walk from Malina skilift but there is a shuttle bus for the slopes which was very nice. The staff vas very helpful and friendly. The apartment was spacious, clean, very comfortable and with daily cleaning. The breakfast and the dinner were various and delicious The spa and the pool is the best choice after a day at ski.

Laura Romania