very helpful staff. quiet, clean,gorgeous great food, great waiters, delicious

Georgi Canada

The complex is still fairly new but very well maintained so far. We thoroughly enjoyed the spa facilities. The dinner was great and overall a nice place to unwind as we had been travelling for a while. The young lady at reception was very friendly, spoke good English and supplied me with a hairdryer which was not in the room.

Clarissa South Africa

The place is perfect for recharging your batteries and escaping the everyday stress: the view is breathtaking, the hotel is cosy and extremely clean, the staff is very friendly and helpful, the menu is well selected and the food is delicious, the spa is relaxing and recharging.

Lilia Bulgaria

Amazing view, large & clean room. The staff was nice & very welcome. The restaurant - delicious food and great service. Definitely will recommend and come back. Satisfied on a 100%! Thank you!

Evgeni United States of America

As always, the Panorama Hotel is a great place to relax and enjoy fantastic views, facilities, and food. This was our 5th visit, and we're always very pleased with our stays.

Andrew Bulgaria

The view was really good, I'd say the best thing about the whole trip. Our room was huge, the bed had a really comfy mattress (albeit hard, so it's a subjective point of view) and pretty clean. Mind you, the staff knows little English, but for sure you can find someone that can help you.

Bogdan-adrian Romania

The rooms was spacious and clean as always, the view from the balcony is lovely with Elena and the Balkan mountains in the distance. The pool was clean and seating plentiful. Parking is available to the front of the hotel and also covered parking lower down from the hotel entrance. The restaurant staff are pleasant and they were quick to attended us, breakfast and drinks were brought within a few minutes of arrival.

Andrew Bulgaria

As always, it is such a beautiful place to rest and recharge our bodies and minds. The view is fantastic with fresh mountain air to reinvigorate you. The pool is lovely and clean, and the spar is also excellent with steam bath, two saunas, one hot stones, and the other infrared, also a large jacuzzi. The opening time of the spar is 16:00 - 20:00. The room was clean with a great view of Elena and the surrounding mountains. The staff are friendly and the new receptionist spoke very good English and was very welcoming. Another excellent stay at the hotel, and we'll be returning in a few weeks' time for another short break.

Andrew United Kingdom

We arrived early but were allowed entrance to the room which was very kind of the hotel. The room was nice and clean the bed was comfortable with the room having aircon for extra comfort. The view from the room was beautiful, the spar facilities were fantastic. The food was very nice and the young lady that served us was very pleasant and we had fun trying our Bulgarian language skills with her. The local area is very nice and an evening walk is highly recommended. The pool is clean and even though not heated it was a pleasure to swim in. All in all a lovely time spent at the hotel and we'll be visiting again in the near future.

Andrew United Kingdom

I visit the place on a regular basis because I consider it a perfect place for escaping the everyday stress and craziness. This time the place exceeded my expectations because the owners had three different treats for Valentine's day: a bottle of champagne with beautiful glasses for every room, a free dessert (chocolate soufflé) for dinner, and a DJ (classy one) for the evening party. They definitely know how to treat their guests right!

Lilia Bulgaria